Terms of Service

You agree to these Terms and to our Privacy Policy by checking the required box at signup, or otherwise by creating an account or using the Service. If you do not agree, do not check the box and do not use the Service.

If you use the Service on behalf of a company or other entity (for example, a record label), you represent that you have authority to bind that entity, and "you" includes both you and that entity.

You must be at least 18 years old, or the age of majority where you live if that is higher, to use the Service. Contracts generally require adult capacity, and the Service is built around creating and signing contracts.

You must also have the legal capacity to enter into binding agreements and must not be barred from using the Service under any applicable law.

keysig is a self-help software platform for music creators. It lets you draft agreements from templates, fill them in with your own information, send them for electronic signature, and store and organize the results.

keysig is not a law firm and does not provide legal advice. No part of the Service, including templates, plain-language explanations, glossary definitions, guides, prompts, tooltips, or any other content, is legal advice or a substitute for the advice of a licensed attorney. Your use of the Service does not create an attorney-client, fiduciary, or confidential relationship of any kind between you and keysig or anyone associated with keysig, and no communication with keysig (including through support channels) is privileged. You are using keysig's self-help services entirely at your own direction and initiative; keysig does not select or tailor any template or provision for your circumstances, though the Service may help you identify which template best matches the type of deal you describe.

• Templates are general-purpose starting points. They are not tailored to your situation, and they may not be suitable, complete, or enforceable for your specific circumstances or in your jurisdiction.
• You are solely responsible for deciding whether any agreement is appropriate for your situation, for the terms you choose, and for the consequences of signing it.
• Plain-language explanations are educational simplifications. Where a simplified explanation and the legal text of an agreement differ, the legal text controls.
• We strongly recommend that you have a licensed attorney review any agreement that matters to you before you sign it. keysig's templates are built around United States law and are not designed for agreements governed by the laws of other countries. If you are located in California, Texas, or another state that regulates online legal document assistance, keysig is providing you with self-help services at your specific direction, and keysig is not permitted to and does not provide legal advice, explanations, opinions, recommendations, or legal advocacy of any kind on your specific legal matter, or otherwise engage in the practice of law in your state.

If you need legal advice, hire a lawyer. keysig is a tool, not a counselor. Glossary entries, tooltips, and other guidance in the Service (including any "things to watch out for" or similar notes) describe general, situation-independent considerations common in the music industry. They are not a recommendation about what you should do in your specific situation, and they are not a substitute for reviewing your agreement with your own attorney.

You need an account to save agreements, send them for signature, and use most of the Service. When you create an account you agree to:

• Provide accurate, current, and complete information, including your real legal name and a working email address, and keep it up to date. Names and details you enter flow directly into legal documents, so accuracy matters, and you are solely responsible for verifying that all information you enter or generate through the Service is correct before you send, sign, download, or rely on it.
• Keep your password confidential and not share your account. You are responsible for all activity under your account.
• Notify us promptly at hello@keysig.co if you suspect unauthorized access to your account.

We may suspend or terminate accounts that violate these Terms as described in Section 14.

Drafting is free on every plan. Creating, editing, and storing draft agreements does not consume anything and is not limited.

Credits. Certain actions consume one credit each: sending an agreement for electronic signature, and downloading a copy (PDF or Word) of an agreement that has not yet been signed. Downloading an executed (fully signed) agreement never consumes a credit, and we will never charge you or block you to access a contract you have already executed. If a signature request you sent is declined by a recipient, the credit for that send is returned to your balance.

Referral credits. We run a referral program: if someone signs up through your referral link and later makes their first paid purchase, we add bonus send credits to your account (currently 5 per converted referral). Bonus credits do not expire, have no cash value, and are not transferable or redeemable for money. Self-referral, fake accounts, or other abuse of the program disqualifies the reward, and we may reverse credits obtained through abuse. We may change or end the referral program prospectively at any time; credits already granted stay granted.

Plans. The Free plan includes one credit, total, usable for one send or one unsigned-agreement download. keysig Pro is a monthly subscription (currently 7.99 US dollars per month) that includes 10 credits each month, and the allotment refreshes at the start of each monthly period. keysig Pro Annual is a yearly subscription (currently 79.99 US dollars per year) that includes a balance of 120 credits for the year, which you may use at any pace and which refreshes at the start of each annual period. In each case unused plan-allotment credits do not roll over past the end of the period in which they are provided, and expire without compensation at the end of that period. This does not affect referral credits or other bonus credits, which do not expire as described above. Label and enterprise accounts are provisioned by agreement with us and include higher per-artist limits set in that agreement. Current pricing and plan details are shown on the billing page, and the price displayed at checkout controls.

Payment and renewal. Payments are processed by Stripe. Subscriptions renew automatically at the end of each billing period (monthly for keysig Pro, annually for keysig Pro Annual) until you cancel. You can cancel at any time through the billing page; cancellation takes effect at the end of the current billing period, and you keep access through the period you have paid for. Your plan-allotment credits are forfeited without compensation when a cancellation takes effect, not when you request it.

Refunds. Except where required by law, subscription fees are nonrefundable and we do not provide refunds or credits for partial subscription periods. Credits have no cash value, are not transferable, and expire as described above. The automatic return of a credit for a declined signature request, described above, is not a monetary refund.

Changes. We may change prices or plan features prospectively. If we change the price of a subscription you are on, we will notify you in advance and the change will take effect at your next renewal, so you can cancel first if you do not agree.

Your agreements are yours. You own the content you create on keysig: the information you enter, the agreements you generate and customize, the documents you upload, and your executed contracts. We claim no ownership of any of it.

Our license to operate the Service. So that we can run keysig for you, you grant us a limited, nonexclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, and display your content, solely as needed to provide the Service at your direction: for example, rendering your agreement into a PDF, transmitting it to the e-signature provider, emailing it to the signers you designate, and storing the executed copy for you. This license ends when your content is deleted from the Service, except where limited copies persist briefly in routine backups.

What we do not do with your content. We do not sell your content, use it for advertising, or use your agreement content to train artificial intelligence models.

Responsibility. You are responsible for your content, including having the rights to upload it and the authority to include other people's names and contact details in it (see Section 9).

Feedback. If you send us feedback, ideas, or suggestions about the Service, you grant us an irrevocable, perpetual, royalty-free, worldwide license to use them for any purpose without any obligation or compensation to you.

The Service itself belongs to keysig: the software, design, branding, template library, template structures and drafting, guided flows, glossary, guides, and all other platform content and technology, along with all associated intellectual property rights.

When you generate an agreement from a keysig template, you may use, sign, send, store, share, and enforce that completed document freely for your own purposes. That is the point of the Service.

What you may not do is take the platform or the template library itself: you may not copy, scrape, extract, republish, resell, or redistribute our templates or platform content as templates or as a competing product or library, and you may not remove keysig notices from the Service. Label accounts may create private custom templates for their roster; those custom templates belong to the label that created them.

keysig provides electronic signatures through a third-party e-signature provider (currently DocuSeal). When you send an agreement for signature, keysig renders the document and the provider delivers a secure signing link to each signer by email. Signers do not need a keysig account. The person who sends the agreement signs first, using the email on their keysig account.

Consent to transact electronically. By using the signature features, you consent to conduct these transactions electronically and you intend electronic signatures on documents sent through the Service to be legally effective, in line with laws such as the United States ESIGN Act and state adoptions of UETA. You also consent to receive signature-related communications (signing links, reminders, and status notices) by email.

No guarantee of enforceability or availability. Electronic signatures are legally recognized for most agreements in the United States, but whether any particular contract is valid or enforceable depends on many things outside our control, including its terms, the capacity and conduct of the parties, and the law that applies to it. keysig does not guarantee that any agreement created or signed through the Service is valid, binding, or enforceable, and we are not a party to any agreement between you and anyone else. keysig also does not guarantee the availability, uptime, or performance of our third-party e-signature provider, and we are not liable for delays, failures, or errors in signature delivery, capture, or storage caused by that provider. If the e-signature provider is unavailable, you may sign physically and upload the signed copy.

Signature records. The e-signature provider maintains the signing audit trail (such as signing events and related metadata) that supports each electronic signature. Executed documents are stored in your account. You are responsible for keeping copies of documents you care about, especially before deleting your account (see Section 14).

Sending an agreement means giving us other people's names and email addresses so that we and the e-signature provider can contact them. When you do that, you represent and warrant that:

• The information is accurate to your knowledge, and you have a genuine, good-faith basis to name each person as a party to the agreement.
• You have the right to provide each person's name and email address for this purpose, and doing so does not violate any law or any obligation you owe anyone.
• You are not using the Service to spam, harass, deceive, or impersonate anyone, or to send documents to people who have no connection to the transaction.

View-only copies. When you send an agreement you may also add a small number of view-only recipients (for example, a manager or lawyer). They are not signers and are never asked to sign; they receive a copy of the completed agreement by email once everyone has signed. The representations above apply equally to the names and email addresses you provide for view-only recipients.

Recipients who later create a keysig account with the same email address they signed with get read-only access to the agreements they are a party to. Recipients can decline to sign, and a declined request returns your send credit as described in Section 5.

keysig offers label accounts for teams that manage a roster of artists. If you join a label's roster on keysig, understand what that means for your account:

• Label work and personal work. Each agreement you create is either label work or your own personal work. The choice is shown before you start drafting, defaults to the label while your membership is active, can be switched before the agreement is created, and is fixed once the agreement is created.
• Roster visibility. Agreements created under the label are visible, on a read-only basis, to that label's staff (its owner and administrators), along with a read-only catalogue view of the tracks those agreements cover and the ownership details they document (such as the parties, splits, roles, and rights-organization identifiers). Your personal agreements, and tracks and ownership details documented only by them, are never visible to the label. Label staff cannot edit or delete anything of yours.
• Metering. While your label membership is active, your sends and unsigned downloads under the label are counted against a monthly per-artist limit set for the label, instead of your personal plan limits.
• Leaving. You can leave a roster at any time from your account settings, and a label can remove you. Either way, or if the label's plan lapses, you revert to your personal plan immediately, and your prior label activity is never counted against your personal balance. You keep everything in your account, including agreements created under the label; the label keeps read-only access to the agreements created under it while you were a member.

Label templates. A label can upload its own agreement templates for its roster to draft from. The label, not keysig, is responsible for the content of its templates: the label confirms when uploading that it owns or has the right to use the text, that its legal content is the label's responsibility (including review by the label's own counsel), and that keysig provides the drafting and signing workflow, not the words of the agreement. Label templates are not keysig templates, have not been reviewed by anyone on keysig's behalf, and agreements generated from them are marked accordingly. Everything in Section 3 applies with extra force here: keysig is not a law firm, and a label template is not legal advice from keysig or from the label's use of keysig.

Label owners and administrators agree to use roster visibility only for legitimate business purposes related to managing their roster, to obtain any consent from their artists that their own relationship or applicable law requires, to be responsible for the acts of their staff on the Service and for the templates they upload, and to indemnify keysig for claims arising from the label's failure to obtain any such required consent. Label accounts are provisioned by contacting us; additional terms, including any order form or label agreement executed between the label and keysig, may apply and control if they conflict with these Terms as to that label's account.

You agree not to misuse the Service. Specifically, you will not:

• Use the Service for any unlawful purpose, or to create or send documents that are fraudulent, deceptive, or intended to harass or defraud anyone.
• Impersonate any person or entity, sign or attempt to sign on behalf of someone without authority, or name someone as a party to an agreement without a genuine basis.
• Provide another person's personal information without the right to do so.
• Upload content that infringes anyone's intellectual property or other rights, contains malware, or is unlawful.
• Attempt to probe, breach, or circumvent security or access controls, access data that is not yours, reverse engineer, decompile, or disassemble any part of the Service, or interfere with the operation of the Service.
• Circumvent, or attempt to circumvent, plan limits, credit metering, or the access gate.
• Scrape, harvest, or bulk-download platform content, or use automated systems (including bots, scrapers, or AI agents) to access the Service except through interfaces we provide and document, or use any platform content, including templates, to train, fine-tune, or evaluate any artificial intelligence or machine learning model.
• Resell, sublicense, or provide the Service to third parties as a service bureau, except as a label account operates for its own roster.

We may investigate violations and may suspend or terminate accounts involved in them.

The Service is built on third-party services, including payment processing by Stripe, electronic signatures by our e-signature provider, cloud infrastructure, and transactional email delivery. Your use of those capabilities through keysig may also be subject to those providers' terms. We are not responsible for third-party services we do not control, though we choose our providers with care. No third-party provider is our agent, partner, or joint venturer, and nothing in these Terms creates such a relationship. The Privacy Policy describes what data each provider processes.

We respect intellectual property rights and respond to notices of alleged copyright infringement in material uploaded to the Service (such as label template uploads) that comply with the Digital Millennium Copyright Act (DMCA).

Notice of claimed infringement. If you believe material on the Service infringes your copyright, send a written notice to our designated agent that includes: (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to let us locate it; (d) your contact information, including address, telephone number, and email address; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Designated agent. Notices should be sent to our designated agent: John Cleary, Keysig, Inc., 107 Park Blvd, Malverne, NY 11565, phone (516) 707-9679, email hello@keysig.co, with the subject line "DMCA Notice." This agent is registered with the U.S. Copyright Office (Registration Number DMCA-1081051).

Counter-notification. If you believe material you uploaded was removed or disabled by mistake or misidentification, you may send us a counter-notification containing the information required by 17 U.S.C. § 512(g)(3). We may restore the material unless the copyright owner files a court action within the time the DMCA specifies.

Repeat infringers. We may, in appropriate circumstances, disable or terminate the accounts of users who are repeat infringers.

You can leave at any time. You may stop using the Service whenever you like and may delete your account from the settings page.

Account deletion is immediate, with a brief grace period for executed agreements. Deleting your account permanently deletes your profile, draft (unsigned) agreements, parties, tracks, collaborators, notifications, usage history, and subscription records, and the account itself, immediately. This cannot be undone. Executed agreements and their stored signed PDFs are retained for 30 days after deletion (extendable to 60 days if a counterparty has an open, unresolved access issue) before they too are permanently deleted, so other parties who relied on your account to access a signed document have a window to obtain their own copy; copies they already received or downloaded, and records held by the e-signature provider, are unaffected regardless. Notwithstanding the foregoing, agreements you created under a label account that were sent for signature or signed remain with that label on a read-only basis indefinitely, even after you delete your account; only your unsent label drafts and personal drafts are deleted along with your account. DOWNLOAD COPIES OF ANY EXECUTED AGREEMENTS YOU OR YOUR COUNTERPARTIES NEED BEFORE DELETING YOUR ACCOUNT. Deleting your account does not terminate or alter the underlying contracts you signed; they remain whatever they are under their own terms. Deleting your account also cancels any paid subscription immediately; the refund terms in Section 5 apply, so the remainder of a paid period is not refunded.

Our rights. We may suspend or terminate your access, with or without notice, if you materially breach these Terms, if we are required to by law, or if we discontinue the Service. If we terminate without cause, we will make reasonable efforts to give you advance notice and an opportunity to export your executed agreements, and we will refund the prorated unused portion of any prepaid subscription period.

Survival. Sections that by their nature should survive termination do survive, including Sections 3, 6 (as to the license needed to wind down), 13 (as to content already uploaded before termination), 15, 16, 17, 18, 19, 20, and 21.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, KEYSIG DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE ABOVE, KEYSIG DOES NOT WARRANT THAT: ANY TEMPLATE OR AGREEMENT IS SUITABLE FOR YOUR PURPOSE, LEGALLY SUFFICIENT, OR ENFORCEABLE; THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; OR ANY CONTENT (INCLUDING PLAIN-LANGUAGE EXPLANATIONS AND GUIDES) IS ACCURATE, COMPLETE, OR CURRENT. KEYSIG IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY PARTY TO YOUR AGREEMENTS, INCLUDING WHETHER THEY SIGN, PERFORM, OR BREACH.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, they apply to the fullest extent permitted.

TO THE FULLEST EXTENT PERMITTED BY LAW, KEYSIG AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, ROYALTIES, BUSINESS OPPORTUNITIES, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES, WITHOUT LIMITATION, ANY DAMAGES ARISING FROM ANY AGREEMENT CREATED, SENT, SIGNED, OR STORED THROUGH THE SERVICE, OR FROM ANY DISPUTE BETWEEN YOU AND ANY OTHER PARTY TO SUCH AN AGREEMENT.

TO THE FULLEST EXTENT PERMITTED BY LAW, KEYSIG'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID KEYSIG FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) 100 US DOLLARS. THIS LIMITATION DOES NOT APPLY TO: (I) YOUR INDEMNIFICATION OBLIGATIONS UNDER SECTION 17; (II) YOUR BREACH OF SECTION 7 (KEYSIG'S PLATFORM AND TEMPLATES) OR MISUSE OF KEYSIG'S CONFIDENTIAL OR PROPRIETARY INFORMATION; OR (III) EITHER PARTY'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Your indemnity. You will defend, indemnify, and hold harmless keysig, Keysig Inc., and their officers, directors, employees, and agents (the "keysig Parties") from and against any claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of any agreement or document created, sent, signed, or stored through the Service, including its suitability, performance, breach, or enforceability.
• Any dispute between you and any other party to an agreement, or between you and anyone you named in, or sent, an agreement.
• Your content, including any claim that it infringes or violates someone's rights, and any rights or clearances referenced in your agreements that you were responsible for obtaining (for example, uncleared samples).
• Your breach of these Terms or your violation of any law or of any third party's rights, including providing another person's information without authority.

Procedure. We will give you prompt written notice of any claim subject to indemnification (a delay in notice relieves you of your obligations only to the extent you are actually prejudiced by it). We may, at our option, assume the exclusive defense and control of any matter subject to indemnification, with counsel of our choosing, in which case you will cooperate with our defense; otherwise you will control the defense with counsel reasonably acceptable to us. You may not settle any claim in a way that imposes any obligation or admission on any keysig Party without our prior written consent.

Please read this section carefully. It affects your rights, including your right to bring claims in court and to participate in class actions.

Informal resolution first. Before filing a claim, you agree to contact us at hello@keysig.co with a written description of the dispute and give us 60 days to work it out with you informally. Most disagreements can be resolved this way.

Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. The arbitrator has exclusive authority to resolve any dispute about the interpretation or enforceability of this section, except that a court decides the enforceability of the class action waiver below.

Exceptions. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive or other equitable relief in court for infringement or misuse of intellectual property or for unauthorized access to the Service.

Class action waiver. All disputes must be brought on an individual basis. Neither you nor keysig may participate in a class action, class arbitration, or representative proceeding, and the arbitrator may not consolidate claims of multiple people. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court.

Opt out. You may opt out of this arbitration agreement by emailing hello@keysig.co within 30 days of first accepting these Terms, with your name, account email, and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Fees. Arbitration fees will be allocated as provided in the AAA Consumer Arbitration Rules. If your claim is for less than 10,000 US dollars and is not frivolous, we will pay the arbitration filing, administration, and arbitrator fees.

These Terms and any dispute arising out of them or the Service are governed by the laws of the State of New York, without regard to its conflict of laws rules, except that the Federal Arbitration Act governs the arbitration agreement in Section 18. For any matter properly brought in court under Section 18, you and keysig consent to the exclusive jurisdiction and venue of the state and federal courts located in New York County, New York.

We may update these Terms from time to time. If we make a material change, we will give you reasonable advance notice, such as by email to your account address or a prominent notice in the Service, before the change takes effect. The updated Terms will apply from their stated effective date. If you keep using the Service after a change takes effect, you accept the updated Terms; if you do not agree, stop using the Service and, if you wish, delete your account. The "Last updated" date at the top of this page shows when these Terms last changed.

Entire agreement. These Terms, together with the Privacy Policy and any separate written agreement between you and us (such as a label agreement), are the entire agreement between you and keysig about the Service and supersede any prior agreements about it.

Severability. If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the rest of the Terms remain in effect.

No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.

No third-party beneficiaries. These Terms do not create any rights in anyone other than you and keysig, except that the keysig Parties may enforce Section 17.

Notices. We may provide notices to you by email to your account address or through the Service. You may provide notices to us at hello@keysig.co.

Confidentiality. Nonpublic information disclosed by either party in connection with the Service that is marked confidential or that would reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure (excluding information that becomes public other than through breach of this provision, that the receiving party already knew without confidentiality obligations, or that is independently developed) will be used only to perform under these Terms and will not be disclosed to third parties except to service providers or advisors under confidentiality obligations, or as required by law with prompt notice to the disclosing party where legally permitted.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Electronic agreement. These Terms are an electronic contract, and you consent to doing business with us electronically, including receiving required notices and disclosures electronically.

Export control and sanctions. You represent that you are not located in, under the control of, or a national or resident of any country subject to a comprehensive U.S. government embargo, and that you are not listed on any U.S. government list of prohibited or restricted parties. You will not use the Service in violation of any U.S. export control or sanctions law.

Questions about these Terms can be sent to hello@keysig.co, or by mail to:

Keysig Inc. 107 Park Blvd, Malverne, NY 11565